Arbor Launches New Online Loan Processing Technology, Arbor LoanExpress
UNIONDALE, NY (Jan. 29, 2015) – Arbor Commercial Mortgage, LLC (“Arbor”), a national, direct commercial real estate lender, has launched a new proprietary online loan processing technology platform, Arbor LoanExpress, providing borrowers and brokers with a newly efficient and seamless environment in which to process their multifamily loans.
Arbor LoanExpress will allow borrowers and brokers to upload, change and manage required loan documents while receiving communication updates and information requests direct from the personal Arbor Deal Team that is assigned to each individual loan. This automated, online format provides access on a 24/7 basis and eliminates the need for the direct mailing, faxing or e-mailing of loan documents, expediting the loan process.
Arbor LoanExpress also provides users with a customized document check list for each loan, providing a critical status level and clarity on where a loan stands at all times. To provide further convenience, users will be able to submit documents within the online loan form itself or simply via a PDF format. To ensure complete information security, Arbor LoanExpress resides within a highly secure and restrictive server environment and incorporates state-of-the-art encryption and authentication technologies, ensuring client information remains safe.
“Arbor has always differentiated itself among lenders by the unique level of personalization and customization it provides our borrower and broker clients on each and every loan. Arbor LoanExpress is the latest example of this business philosophy, as it is designed to deliver to our clients the easiest and most efficient loan processing experience possible in a convenient online format,” said Ivan Kaufman, Chairman and CEO of Arbor. “In today’s business climate, speed and ease of execution are paramount. Therefore, we believe Arbor LoanExpress represents the next logical step in the evolution of commercial real estate finance, from a historically manual, paper-based paradigm to one in which the loan process is easily accomplished in a safe and secure online environment.”
Arbor LoanExpress is available for use today on all Arbor Fannie Mae and Freddie Mac loans. For more information, visit http://www.arbor.com/alex.
Founded by Chairman and CEO Ivan Kaufman, Arbor Commercial Mortgage, LLC and Arbor Commercial Funding, LLC are national direct lenders specializing in loan origination and servicing for multifamily, seniors housing, healthcare and other diverse commercial real estate assets. Arbor is a 2013 Top 10 Fannie Mae DUS® Multifamily Lender by volume, a Freddie Mac Program Plus® Seller/Servicer and Small Balance Loan lender, an FHA Multifamily Accelerated Processing (MAP)/LEAN Lender, a HUD-approved LIHTC Lender as well as a CMBS, Bridge and Mezzanine lender, consistently building on its reputation for service, quality and flexibility. With a current servicing portfolio of more than $11 billion, Arbor is a primary commercial loan servicer and special servicer rated by Standard & Poor’s and holds an Above Average rating from Standard & Poor’s. Arbor is also on the Standard & Poor’s Select Servicer List and is a primary commercial loan servicer and loan level special servicer rated by Fitch Ratings.
Arbor Commercial Mortgage, LLC also manages Arbor Realty Trust, Inc., a real estate investment trust, (REIT), formed to invest in mortgage-related securities, real estate-related bridge, junior participating interests in first mortgages, mezzanine loans, preferred and direct equity investments and in limited cases, discounted mortgage notes and other real estate related assets. Arbor is headquartered in Uniondale, NY, with full-service lending offices throughout the United States. For more information about Arbor, visit www.arbor.com.