Multifamily Financing
Made Easy
Arbor Loan Express (ALEX) provides borrowers and brokers with a swift, efficient and transparent approach to the multifamily loan process through a uniquely paperless automated platform.
ALEX: Real-Time Access to Vital Loan Info
ALEX (Arbor Loan Express) is our digital loan management platform that empowers you to track every step of your loan. It gives you control of your loan application process, diligence checklist management, and critical information administration throughout long-term servicing. With Arbor’s user-friendly, life-of-loan platform, you have the power to securely access essential information about your loan anywhere, anytime, on any device.
Monitor Every Step of Your Loan on Our Digital Platform
Arbor’s state-of-the-art ALEX platform is built with the knowledge gained from over three decades as a multifamily finance leader. ALEX’s customer-centric loan platform gives you direct access to your vital loan information, allowing you to perform necessary tasks, including e-signature execution, quickly and efficiently. You can access our secure diligence upload on the platform to submit your documents directly to our underwriting team for faster loan processing. ALEX also gives you 24/7 access to loan summaries, monthly billing statements, insurance policies, IRS tax statements, and other details of your loans in servicing. Get started with ALEX today to begin managing your loans in real time.
Online Diligence Submission
to Stay Organized with Enhanced Efficiency
to Stay Organized with Enhanced Efficiency
E-signature Execution
for a Fast and Convenient Experience
for a Fast and Convenient Experience
One-stop View of Loan Data
for Proactive and Optimized Loan Management
for Proactive and Optimized Loan Management
24/7 Mobile Access
that Promotes Effectiveness, Communication, and Transparency
that Promotes Effectiveness, Communication, and Transparency
ALEX by the Numbers
1st
PLATFORM
The Industry's 1st Online Agency Lending Platform
$11.1
BILLION
Loans Processed Since 2016
23
HOURS
ALEX Saves 23 Work Hours in Loan Processing Time
Hear What Our Clients Are Saying
The simplicity of uploading documents online instead of the traditional manual model of e-mails back and forth is a great feature and gave me confidence our loan was processing as fast as possible with no lost documents or time.
Dorothy S., Fidelity Commercial Funding,
Orange, CA
ALEX really provides us peace of mind regarding our loan status. It allows us to take greater control of the process. All in all, ALEX just makes multifamily financing better.
Keri A., Capstone Capital
Fayetteville, NC
Using ALEX was a great experience. I was able to upload my documents, make edits and stay organized throughout the entire process. This saved me valuable time.
Joseph B., FM Capital
Miami, FL
In an industry where we are always moving, moving, moving, I just wanted to look back and say thank you and let you know how much I appreciated how easy it was to close a loan with Arbor compared to your competition.
Rachel S., Rosebud Acres, LLC
Palm Beach Gardens, FL
Thank you, this looks amazing, all inclusive portal.
David S.
Great!
Heng S.
Excellent!
Jorge T.