Our Responsibility

Home | Our Responsibility

Corporate Responsibility and Impact at Arbor

Our origin is that of a small company with an entrepreneurial spirit dedicated to building meaningful partnerships with those who align with our investing goals and strategy. While we have grown significantly over the last 30+ years, we have retained that core spirit, which draws a talented and diverse employee base and provides a solid foundation for Arbor to offer meaningful programs, including affordable housing across the United States.

It is indeed the relationships with our employees, counterparties, and clients that inform our business decisions as we move forward, and enable us to clearly see the path to our goals of maximizing shareholder value and company profitability while working towards environmental sustainability and positive impacts for employees, community members, and all stakeholders.

Arbor strives to maintain these fundamental constructs that have brought us great success while realizing those areas in which we can continue to grow and develop as an exemplary corporate citizen.

Our dedication to corporate responsibility and sustainability is clearly evidenced through our recent initiatives, as well as our ongoing commitment to consistent growth when it comes to business ethics and compliance, people and culture, and community outreach.

View Arbor’s 2023-2024 Corporate Responsibility and Impact Report

Defining Arbor's Corporate Responsibility Priorities

We believe the following topics are among the most significant corporate responsibility matters for our business and stakeholders. By strategically integrating these material topics into our business strategy, we aim to proactively mitigate environmental and governance risks, creating more resilient operations and more secure products and services.

Environmental Sustainability

Climate change and other environmental factors pose risks to our investment portfolio that we must actively manage, and we also recognize our duty to operate our business in a manner that limits negative environmental impacts.

About Environmental Sustainability >

Culture and Community

Our employee and community programs focus on providing resources and support to attract, grow, and retain our exceptional team of professionals, as well as constructively interacting with the communities in which we operate across the United States.

About Culture and Community >

Responsible Governance

A solid governance structure is crucial to our long-term success as a real estate finance company, including an effective ethics and compliance program, mindful consideration to information security and privacy concerns, and quality corporate governance processes at the Board level.

About Responsible Governance >

Our Core Values

Mission

We are dedicated to providing bespoke financing solution for commercial and multifamily investment opportunities.

Vision

To be the best mortgage lender in the commercial and multifamuly space by being a reliable financing source for clients; becoming a front-of-mind choice for all mortgage financing needs.

Values

Innovation, entrepreneurship, loyalty, quality, efficiency, and appreciation.

Corporate Responsibility Leadership and Oversight

Arbor’s history as a premier provider of commercial and multifamily loans would not have been possible without our commitment to clear and strong corporate governance. This commitment now extends to our governance of corporate responsibility matters, including our processes for measuring, disclosing, and reporting these metrics. Our Board oversees Arbor at the highest level, ensuring that Arbor continues to provide the highest quality service to our borrowers, an engaging and inclusive work environment for our employees, and long-term value to our shareholders. The Board has four committees: the Audit Committee, the Corporate Governance Committee, the Compensation Committee, and the Special Financing Committee, all of which are comprised solely of Independent Directors. The Board has ultimate accountability for the corporate responsibility strategy while the Corporate Governance Committee drives the day-to-day management for the strategy. The Chair of the Corporate Governance Committee provides regular updates to the Board. In 2021, Arbor established our Corporate Responsibility Committee, headed by the MD, Special Projects, Governance and Risk, to lead the development and implementation of our corporate responsibility strategy. In 2022, the Committee expanded, adding employees, including senior management, across various areas of the business.