Joyce Figueroa is Senior Vice President, Asset Management, Residential Financing. She is responsible for the asset management of Arbor’s Single-Family Rental (SFR) and Build-to-Rent (BTR) products. Other responsibilities include special servicing, loan restructuring, loan workouts and special projects.
Prior to coming to Arbor, Ms. Figueroa served as Senior Vice President, Loan Asset Management at one of the premier special servicers in the CMBS industry. During her 15-year tenure, she worked out and restructured complex CMBS loans. She was also involved in the processing and resolution of performing loan consent matters on a variety of asset classes. Ms. Figueroa has extensive experience in complex borrower requests and was instrumental in developing the capital event resolution process for CMBS bifurcated note restructurings.
Ms. Figueroa holds a Bachelor of Science in Business Administration from the University of Florida.