How Property Managers Handle Piling Up Packages

The growth of e-commerce has impacted many aspects of the real estate industry, and multifamily is no exception. As apartment renters increasingly shop online, property managers are grappling with the best strategy for dealing with an influx of package deliveries to their communities.
In fact, the average apartment community receives 149 packages per week, according to NMHC and Kinglsey Associate’s 2018 Package Delivery Survey, with 61 percent of property managers surveyed noting that package deliveries have increased year over year.
The communities that tend to have higher package volumes are often newer construction, high-rise, luxury buildings, which comes as no surprise as these types of buildings often house higher-income renters and offer a wider variety of amenities such as package lockers.
The below infographic reflects the strategies of more than 2,000 community managers for dealing with package deliveries: